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developing people and their organisations

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New book release: 22nd December 2011. Essential Skills for Influencing in Healthcare. Order here

Vital Signs is our foundational Management programme and has now been running since June 2006. It is endorsed by ILM (The Institute of Leadership and Management). Over 400 participants have experienced the programme and a number of these have come back for more via Vital Signs 2. Not content to just sit back, we are now well into the design work for Vital Signs 3. Please contact us if you would like Vital Signs for your managers



Vital Signs 1 - Essential management skills for new managers

The programme gives a firm foundation for ongoing training and, just like the monitoring of a patient's vital Signs, will provide evidence of healthy management practice. Each 1 day workshop will focus on an essential skill.


  1. BulletHow to lead and develop their team

  2. BulletHow to handle staff appraisal and performance issues

  3. BulletHow to identify and manage service change and improvement

  4. BulletHow to run effective meetings, compile reports, and make presentations



Vital Signs 2 - The Craft of management

The programme is targeted at middle managers. It takes three critical areas and provides robust and practical models which can be used immediately. The aims of the programme are to equip managers with a range of skills in order that they can


  1. BulletAct with greater understanding and confidence as they influence people and projects

  2. BulletImprove personal and organisational performance, mange their own work and development effectively, avoiding burnout or career plateaux



Vital Signs 3 - Servant Leadership

Vital Signs 3 is designed for managers at all levels who wish to 'lead' significant change and improvement in their own organisation through the medium of coaching and/or internal change facilitation.

It does this by equipping and supporting participants to act as a cardre of internal coaches and consultants to their organisations, so that they support other managers in improving service provision in key problem areas. It utilises action learning as a key development activity.